Terms & conditions
Xplosiv is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed in stock on our website are available and pricing is true and correct. However, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in the Xplosiv website or as to their correctness, suitability, accuracy, reliability, or otherwise.
Your access to, and use of all information on this website including the purchase of Xplosiv products is provided subject to the following terms and conditions.
* Our services are provided to adults 18 years and over. By proceeding to use and purchase from the Xplosiv website, you acknowledge that you are 18 years and over.
* You must become a registered user in order to access the services provided on this website. Ensure that your registration details are true and correct at all times.
With such a diverse range, Xplosiv aims to cater for a large range of genres and budgets.
Xplosiv will try to match or beat any advertised price on the same product.
GST is included in all prices and delivery charges are calculated at time of purchase.
Costume prices included apply to sizes up to XLA. XXLA/over plus special orders may incur an extra fee.
All our custom made garments are made to your personal specifications.
Because demand fluctuates throughout the year delivery times will vary.
Whilst we will always try to accommodate your deadlines, please place orders early to avoid disappointment
Please allow 4-8 weeks delivery. Please allow an extra 2 weeks during peak concert season.
Xplosiv will notify you as soon as possible if there are any delays with your order. Delivery times apply once payment has been cleared.
Xplosiv Wholesale does not accept orders from parents or students. These customers are re-directed to our retail page with retail prices displayed.
All orders and registration to this site is for studio owners, teachers and related businesses only. Only registered customers can view wholesale pricing.
Changes to your order cannot be made once Xplosiv processes the order with the factory.
Please check your invoices and website order purchases thoroughly for errors.
A minimum of 60% down payment is required on all orders. Full amount must be paid for orders under $500.
Measurement and Sizing
Please use the measurement guide for sizing options. It is the customer's responsibility to measure and order the correct size. Xplosiv will assist but take no responsibility for customers ordering the incorrect size. Please note that hologram and sequin fabrics are usually not as stretchy as plain spandex. Xplosiv will endeavour to have accurate size charts for each IN STOCK costume.
The settings of your computer screen may alter the colour of pictures shown on websites. Slight colour mismatches between the colour of your item and the colour shown on the screen does not mean the item is defective.
If you are confident that you have received the item in the wrong colour, please contact Xplosiv.
Samples - when ordering samples, the final product can vary in shade due to the fabric dye. Please make note of this and order accordingly.
This website is owned by Xplosiv. All content on this website, including, but not limited to text, site design, graphics, logos and images, is the property of Xplosiv. All software used on this site is the property of Xplosiv or Intelligent Retail. You may use the content of this site for the purpose of shopping and placing orders and for no other purpose. No materials from this site may be copied, reproduced, modified, re-published, uploaded, posted, transmitted or distributed in any form or by any means without the written consent of Xplosiv.