At Xplosiv we take great pride in our reputation for quality goods and exceptional value. If you are not 100% satisfied with your purchase, Xplosiv are more than happy to offer an exchange, or refund your money. If you do require an exchange or refund please inform Xplosiv via email. Exchange claims must be made within 14 days of receipt of items. All items must be returned in original condition and packaging. Costumes must be unworn and unwashed. All postage costs associated with exchange are at the customers expense. If you require an exchange and the item is no longer available, Xplosiv will email you and offer a full refund or another item to the same value.
No refunds will be permitted on all custom items made to your personal specifications. If Xplosiv delivers the wrong item or the item is faulty, Xplosiv will replace the item.